Fractional Operations for Marketing Agencies
For agency owners and COOs whose delivery still runs through one person’s memory.
Start with the $1,500 Ops AuditI run delivery operations for digital marketing agencies. Twelve years, seventy-nine completed engagements, one recurring job: making sure client work ships without the founder being the last line of defense.
The symptoms
- You are still the last person who touches every deliverable before it goes to the client.
- Nobody can tell you what shipped this week without asking three other people first.
- Your project management tool was set up eighteen months ago. Half the team has quietly stopped using it.
- A good account manager leaves and takes the only working copy of the process with them.
If two or more of those are true, you do not have a people problem. You have a systems problem, and it will not fix itself by hiring another account manager.
What I do
I build and run the delivery layer for agencies. That means project management, process design, tooling, automation, and the daily coordination that keeps client work moving. Below are the specific ways agencies engage me.
Operations consulting
For agencies that know something is broken but cannot name it. I diagnose the delivery layer and build the fix.
Fractional COO
For owners who need senior operating help without a senior salary. I sit at the leadership table part-time and make decisions stick.
Fractional operations manager
For agencies that need someone owning the day-to-day running of delivery. I manage the workflow, the team, and the deadlines.
Fractional integrator
For EOS-run agencies whose visionary needs someone to execute the plan. I turn quarterly rocks into shipped work.
Fractional project manager
For agencies with client work that needs managing end to end, part-time. I run the projects. You keep the relationships.
Project management services
For agencies that want delivery run as a service, including outsourced PM. I build and staff the function.
Automation consulting
For agencies losing hours to repetitive manual work every week. I identify what should not require a human and build the automations.
Business systems
For agencies where onboarding, reporting, and handoffs depend on tribal knowledge. I build them into documented, repeatable systems.
AI automation
For agencies ready to put AI to work inside delivery, not as a demo. I implement it where it saves real time.
The Agency Ops Audit
$1,500 · Two weeks. A written 90-day operations roadmap and one 60-minute readout call. The entry point.
Case studies
What the work looked like inside other agencies: the constraint, the fix, and what changed.
How engagement works
Agency Ops Audit
Two weeks. A written 90-day roadmap plus a 60-minute readout call.
Fractional operations retainer
10 to 15 hours per week. 90-day minimum. I run your delivery layer.
Implementation project
SOP library, tool rebuild, automations. Scoped and fixed-price.
Prices are posted openly. You have not met me yet, and a pricing conversation is not where this should start.
Proof
“For nearly 5 years, Monis has been my right-hand as our project manager, expertly handling all aspects of our SEO client work with remarkable skill and dedication… His ability to coordinate our team, manage multiple priorities, and keep everything running smoothly has been nothing short of impressive. I cannot recommend him highly enough.”Marie Ysais, agency owner
“Reliable project managers are easy to find. Project managers who improve operational efficiency, strengthen client relationships, and become a genuine extension of your leadership team are much rarer. Monis is one of those people.”Brandon Swartzendruber, Blue Carrot Solutions
Who this is not for
This is not for agencies under about five people. At that size, the founder is the system, and that is fine. It is not for anyone looking for a cheap virtual assistant to clear a task list. And it is not for anyone who wants someone to blame rather than a system to fix.
Outside this practice, I also run a personal-branding strategy consultancy.
Questions
What does a fractional operations partner actually do?
I own the layer between your strategy and your delivery. That means I make sure client work moves through a system rather than through one person’s memory. I coordinate the team, manage priorities, flag risks before they become fires, and keep you out of the weeds.
How is this different from hiring a project manager?
A project manager manages projects. A fractional operations partner builds the system that projects run on. The PM asks what is due Friday. The ops partner asks why Fridays keep slipping.
How quickly can you start, and how much of your week do I get?
Typically within one to two weeks of signing. On the retainer, you get ten to fifteen hours per week. The audit starts immediately and delivers in two weeks.
You are in India and my team is in the US. How does that work?
There are real overlap hours: US mornings meet Indian evenings, and I structure my day around them. Twelve years of US client work is the evidence that this works. Asynchronous delivery is not a compromise I ask for. It is a system I build, with documented handoffs and clear ownership, so nothing waits on a single timezone.
What does it cost?
The Agency Ops Audit is $1,500 fixed. The fractional retainer runs $4,000 to $6,000 per month. Implementation projects range from $8,000 to $14,000. Prices are posted openly because you have not met me yet, and a pricing conversation is not where this relationship should start.
What happens in the first thirty days?
The first two weeks are diagnosis. I map your current delivery process, identify where work stalls, and deliver a written 90-day roadmap. Then we fix whatever is costing you the most time first. You will see a change in how work moves before the month is out.
Start here
The Agency Ops Audit is the entry point. $1,500, two weeks, a written roadmap. If it is not useful, you will know quickly and you will have lost very little.
Book the Agency Ops Audit
Monis Ahmed Khan
Delivery operations for marketing agencies · New Delhi, working US hours
Twelve years running project and delivery operations for digital marketing agencies. 79 completed engagements and a 100% Job Success Score, verifiable on Upwork.