What does a fractional operations partner actually do?

I own the layer between your strategy and your delivery. That means I make sure client work moves through a system rather than through one person's memory. I coordinate the team, manage priorities, flag risks before they become fires, and keep you out of the weeds.

How is this different from hiring a project manager?

A project manager manages projects. A fractional operations partner builds the system that projects run on. The PM asks what is due Friday. The ops partner asks why Fridays keep slipping.

How quickly can you start, and how much of your week do I get?

Typically within one to two weeks of signing. On the retainer, you get ten to fifteen hours per week. The audit starts immediately and delivers in two weeks.

You are in India and my team is in the US. How does that work?

There are real overlap hours: US mornings meet Indian evenings, and I structure my day around them. Twelve years of US client work is the evidence that this works. Asynchronous delivery is not a compromise I ask for. It is a system I build, with documented handoffs and clear ownership, so nothing waits on a single timezone.

The Agency Ops Audit is $1,500 fixed. The fractional retainer starts at $3,000 per month. Automations are quoted at a fixed price per workflow. Prices are posted openly because you have not met me yet, and a pricing conversation is not where this relationship should start.

What happens in the first thirty days?

The first two weeks are diagnosis. I map your current delivery process, identify where work stalls, and deliver a written 90-day roadmap. Then we fix whatever is costing you the most time first. You will see a change in how work moves before the month is out.

The operations practice

Fractional Operations Partner for Marketing Agencies

For agency owners and COOs whose delivery still runs through one person’s memory.

I work as a fractional operations partner for marketing agencies. Twelve years, ninety-two completed engagements, one recurring job: making sure client work ships without the founder being the last line of defense.

Twelve years
92 engagements
Prices posted openly

Start with the $1,500 Ops Audit

Two weeks · a written 90-day roadmap · one 60-minute readout call

Intake
Scoping
Build
QA
Delivery
Reporting

01 · Diagnosis

The symptoms

You are still the last person who touches every deliverable before it goes to the client.
Nobody can tell you what shipped this week without asking three other people first.
Your project management tool was set up eighteen months ago. Half the team has quietly stopped using it.
A good account manager leaves and takes the only working copy of the process with them.

If two or more of those are true, you do not have a people problem. You have a systems problem, and it will not fix itself by hiring another account manager.

02 · Services

What I do

I build and run the delivery layer for agencies. That means project management, process design, tooling, automation, and the daily coordination that keeps client work moving. Below are the specific ways agencies engage me.

Operations consulting

For agencies that know something is broken but cannot name it. I diagnose the delivery layer and build the fix.
Fractional COO

For owners who need senior operating help without a senior salary. I sit at the leadership table part-time and make decisions stick.
AI automation consultant for marketing agencies

For agencies ready to put AI to work inside delivery, not as a demo. I implement it where it saves real time.
Fractional operations manager

For agencies that need someone owning the day-to-day running of delivery. I manage the workflow, the team, and the deadlines.
Fractional integrator

For agencies that need the owner’s plan actually executed — with or without EOS. I turn quarterly rocks into shipped work.
Fractional project manager

For agencies with client work that needs managing end to end, part-time. I run the projects. You keep the relationships.
Project management services

For agencies that want delivery run as a service, including outsourced PM. I build and staff the function.
Automation consulting

For agencies losing hours to repetitive manual work every week. I identify what should not require a human and build the automations.
Business systems

For agencies where onboarding, reporting, and handoffs depend on tribal knowledge. I build them into documented, repeatable systems.
AI implementation consultant for agencies

For agencies where the pilots worked and nothing stuck. I land AI inside live delivery: process, checkpoints, training, ownership.
Project management consultant

For agencies where delivery slips and nobody can say which stage broke. I redesign the process and hand it back running.
Marketing operations consultant

For agencies whose campaign machinery, data and reporting have drifted apart. I make the operations layer answer one version of the truth.
Business process automation consultant

For agencies doing the same manual work every week. I document the process first, then automate the part that is genuinely repeatable.
Workflow automation consultant

For agencies whose handoffs live in Slack messages and memory. I build the workflow that carries the work without anyone chasing it.
Project management software for agencies

ClickUp, Asana, Monday.com, Airtable, or Notion. A buyer’s guide first, then consultant help for whichever one your delivery actually needs.
The Agency Ops Audit

$1,500 · Two weeks. A written 90-day operations roadmap and one 60-minute readout call. The entry point.
Case studies

What the work looked like inside other agencies: the constraint, the fix, and what changed.

The tools I build inside

Most of this work happens in the tool your team already opens every morning. I implement and run these, and the engagement is the same either way: the process first, then the build.

ClickUp consultant for agencies

Cutting config debt back to what the team actually uses: views, statuses and automations that survive contact with a busy week.
Asana consultant for agencies

Project templates per service line, portfolio rollups, and intake that feeds delivery instead of sitting in an inbox.
Monday.com consultant for agencies

Board architecture that mirrors how delivery actually runs, with automation hygiene and reporting that maintains itself.
Notion consultant for agencies

Workspace architecture, delivery databases, and procedures that live where the work happens rather than in a separate library.
Airtable consultant for agencies

Base architecture, interfaces and automations built on a data model that stays honest as the account list grows.
n8n consultant for agencies

The tool I build with daily. Self-hosted or cloud, with a named human checkpoint wherever being wrong would be expensive.
SOP consultant for agencies

Turning the process that lives in one person’s head into short written procedures the team opens, owns and follows.

03 · Pricing

How engagement works

Agency Ops Audit

Two weeks. A written 90-day roadmap plus a 60-minute readout call.

$1,500 fixed
Fractional operations retainer

10 to 15 hours per week. 60-day minimum. I run your delivery layer.

From $3,000/mo
Automations

One repetitive workflow at a time, built in the tools you already use, with a named person checking the output. Start the retainer with 90 days and one automation is built free.

Fixed quote per workflow

Prices are posted openly. You have not met me yet, and a pricing conversation is not where this should start.

04 · Proof

Proof

12Years
92Completed engagements
12,000+Hours delivered

“For nearly 5 years, Monis has been my right-hand as our project manager, expertly handling all aspects of our SEO client work with remarkable skill and dedication… His ability to coordinate our team, manage multiple priorities, and keep everything running smoothly has been nothing short of impressive. I cannot recommend him highly enough.”

Marie Ysais, agency owner

“Reliable project managers are easy to find. Project managers who improve operational efficiency, strengthen client relationships, and become a genuine extension of your leadership team are much rarer. Monis is one of those people.”

Brandon Swartzendruber, Blue Carrot Solutions

05 · Fit

Who this is not for

This is not for agencies under about five people with fewer than three active clients. At that size, the founder is the system, and that is fine. It is not for anyone looking for a cheap virtual assistant to clear a task list. And it is not for anyone who wants someone to blame rather than a system to fix.

This is the operations practice.

06 · Questions

Questions

What does a fractional operations partner actually do?

I own the layer between your strategy and your delivery. That means I make sure client work moves through a system rather than through one person’s memory. I coordinate the team, manage priorities, flag risks before they become fires, and keep you out of the weeds.
How is this different from hiring a project manager?

A project manager manages projects. A fractional operations partner builds the system that projects run on. The PM asks what is due Friday. The ops partner asks why Fridays keep slipping.
How quickly can you start, and how much of your week do I get?

Typically within one to two weeks of signing. On the retainer, you get ten to fifteen hours per week. The audit starts immediately and delivers in two weeks.
You are in India and my team is in the US. How does that work?

There are real overlap hours: US mornings meet Indian evenings, and I structure my day around them. Twelve years of US client work is the evidence that this works. Asynchronous delivery is not a compromise I ask for. It is a system I build, with documented handoffs and clear ownership, so nothing waits on a single timezone.
What does it cost?

The Agency Ops Audit is $1,500 fixed. The fractional retainer starts at $3,000 per month. Automations are quoted at a fixed price per workflow. Prices are posted openly because you have not met me yet, and a pricing conversation is not where this relationship should start.
What happens in the first thirty days?

The first two weeks are diagnosis. I map your current delivery process, identify where work stalls, and deliver a written 90-day roadmap. Then we fix whatever is costing you the most time first. You will see a change in how work moves before the month is out.

Start here

The Agency Ops Audit is the entry point. $1,500, two weeks, a written roadmap.

Book the Agency Ops Audit

If it is not useful, you will know quickly and you will have lost very little.

Monis Ahmed Khan

Delivery operations for marketing agencies · New Delhi, working US hours

Twelve years running project and delivery operations for digital marketing agencies. 92 completed engagements.