Project Management Services for Marketing Agencies
I manage delivery for marketing agencies: intake, scheduling, resourcing, status, and the handoffs between them. Twelve years, 79 engagements, and a record that holds up to scrutiny.
The Problem You Already Know
You are good at the work. The problem is the machinery around it.
- Clients chase you for updates you meant to send on Tuesday.
- Projects slip because nobody owns the coordination layer between strategy and execution.
- You are the person who knows where everything is, which means you cannot be anywhere else.
- New clients onboard slowly because there is no intake process, just a Slack message and a hope.
- Your team is talented but directionless without you in every room.
None of this is a talent problem. It is a coordination problem, and coordination is a function you can hand off.
What I Do
I run delivery as a service. That means I take on the coordination functions that sit between your strategy and your client’s expectations:
- Intake and scoping
- Scheduling and timeline ownership
- Resourcing across projects
- Status communication, internal and client-facing where you want it
- Risk flagging before things slip
- Retrospectives that produce changes, not just notes
- The handoffs between all of these
I work inside whatever you already use. ClickUp, Asana, Monday.com, Airtable, Notion. I do not force a migration as the price of entry. If your current tool works, I work in it. If it does not, I will tell you, but that conversation comes after I understand your delivery, not before.
This is project management delivered as a function. If what you need instead is a person embedded in your team with ongoing decision-making authority, that is closer to a fractional project manager. The distinction matters: one is a seat, the other is a service.
What It Means to Outsource Project Management
Some agency owners want a PM in the room. Others want the function handled so they never have to think about it. This section is for the second group.
Outsourcing project management means the coordination layer moves out of your building. What stays with you: client relationships, strategic direction, creative decisions, and the final say on what ships. What moves to me: delivery coordination, timeline management, resourcing decisions, status reporting, risk escalation, and the handoffs between team members.
You keep the client. I keep the machine running.
This is not a handoff where you lose visibility. You get status, you get escalations, you get a weekly picture of where everything stands. You just stop being the one who produces it.
For agencies that need the underlying systems built or rebuilt alongside the PM function, that falls under business systems consulting. For agencies that need someone to diagnose the problem before committing to ongoing help, the operations consultant engagement is the starting point.
How It Works
Agency Ops Audit
$1,500 fixed
Two weeks. A written 90-day operations roadmap plus one 60-minute readout call. This is where most engagements begin, and it stands on its own whether or not we continue working together.
Book the auditOngoing Delivery Retainer
$4,000–$6,000/month
10–15 hours per week, 90-day minimum. I run your delivery on an ongoing basis inside your existing tools and processes.
Implementation Project
$8,000–$14,000 fixed
SOP library, tool rebuild, automations. A defined scope with a defined end.
Prices are posted because you have never met me and a negotiation at this stage helps neither of us.
The Record
“For nearly 5 years, Monis has been my right-hand as our project manager, expertly handling all aspects of our SEO client work with remarkable skill and dedication… His ability to coordinate our team, manage multiple priorities, and keep everything running smoothly has been nothing short of impressive. I cannot recommend him highly enough.”Marie Ysais, agency owner
“Reliable project managers are easy to find. Project managers who improve operational efficiency, strengthen client relationships, and become a genuine extension of your leadership team are much rarer. Monis is one of those people.”Brandon Swartzendruber, Blue Carrot Solutions
Verify directly on my Upwork profile. See how this looks in practice on the case studies page.
Who This Is Not For
- Agencies that want a PM who also sets strategy or directs creative. I coordinate delivery. I do not make the calls about what the work should be.
- Agencies with one or two clients who need a few hours of help. The retainer minimum exists because the overhead of onboarding is not worth it below a certain scale.
- Teams that want someone to manage internal politics rather than delivery mechanics.
Frequently Asked Questions
What is included in project management services for an agency?
Intake and scoping, scheduling, resourcing, status communication, risk flagging, retrospectives, and the handoffs between these functions. The specific mix depends on what your agency already handles well and where the gaps are.
What does it mean to outsource project management, and what stays with my team?
Outsourcing means the coordination layer moves to me. You keep client relationships, strategic direction, and creative decisions. I handle delivery coordination, timelines, resourcing, status reporting, and handoffs. You retain full visibility; you just stop being the one who produces it.
Do you work in our project management tool or do we have to switch?
I work in what you already use. ClickUp, Asana, Monday.com, Airtable, Notion. I do not require a tool migration as a condition of working together.
How do you communicate with our clients, if at all?
The default is that I operate behind your brand. You keep the client relationship. If you want me client-facing for status updates or coordination calls, that is a decision you make per client. Most agencies start with me internal and expand from there.
What does it cost?
Three options. The Agency Ops Audit is $1,500 fixed and takes two weeks. The ongoing retainer is $4,000–$6,000 per month for 10–15 hours per week with a 90-day minimum. A one-time implementation project runs $8,000–$14,000 fixed.
How many projects or clients can you run at once?
It depends on complexity, but I have managed delivery for multiple clients simultaneously across a five-year engagement. The honest answer is that capacity depends on how structured your delivery already is. The audit will tell you what is realistic for your situation.
Start Here
The Agency Ops Audit is $1,500, takes two weeks, and gives you a written roadmap whether or not we continue working together. It is the lowest-risk way to find out if this is the right fit. This page is part of the broader delivery operations practice.
Book the Agency Ops Audit
Monis Ahmed Khan
Delivery operations for marketing agencies · New Delhi, working US hours
Twelve years running project and delivery operations for digital marketing agencies. 79 completed engagements and a 100% Job Success Score, verifiable on Upwork.