Intake · scheduling · resourcing · status
Project Management Services for Marketing Agencies
I manage delivery for marketing agencies: intake, scheduling, resourcing, status, and the handoffs between them. Twelve years, 92 engagements, and a record that holds up to scrutiny.
- Twelve years
- 92 engagements
- $1,500 audit
Two weeks · a written 90-day operations roadmap · one 60-minute readout call
- Intake
- Scoping
- Build
- QA
- Delivery
- Reporting
01 · The constraint
The Problem You Already Know
You are good at the work. The problem is the machinery around it.
- Clients chase you for updates you meant to send on Tuesday.
- Projects slip because nobody owns the coordination layer between strategy and execution.
- You are the person who knows where everything is, which means you cannot be anywhere else.
- New clients onboard slowly because there is no intake process, just a Slack message and a hope.
- Your team is talented but directionless without you in every room.
None of this is a talent problem. It is a coordination problem, and coordination is a function you can hand off.
02 · The service
What I Do
I run delivery as a service. That means I take on the coordination functions that sit between your strategy and your client’s expectations:
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Intake and scoping
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Scheduling and timeline ownership
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Resourcing across projects
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Status communication, internal and client-facing where you want it
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Risk flagging before things slip
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Retrospectives that produce changes, not just notes
The handoffs between all of these.
I work inside whatever you already use. ClickUp, Asana, Monday.com, Airtable, Notion. I do not force a migration as the price of entry. If your current tool works, I work in it. If it does not, I will tell you, but that conversation comes after I understand your delivery, not before.
This is project management delivered as a function. If what you need instead is a person embedded in your team with ongoing decision-making authority, that is closer to a fractional project manager. The distinction matters: one is a seat, the other is a service.
03 · The split
What It Means to Outsource Project Management
Some agency owners want a PM in the room. Others want the function handled so they never have to think about it. This section is for the second group.
Outsourcing project management means the coordination layer moves out of your building.
What stays with you
- Client relationships
- Strategic direction
- Creative decisions
- The final say on what ships
What moves to me
- Delivery coordination
- Timeline management
- Resourcing decisions
- Status reporting
- Risk escalation
- The handoffs between team members
You keep the client. I keep the machine running.
This is not a handoff where you lose visibility. You get status, you get escalations, you get a weekly picture of where everything stands. You just stop being the one who produces it.
For agencies that need the underlying systems built or rebuilt alongside the PM function, that falls under business systems consulting. For agencies that need someone to diagnose the problem before committing to ongoing help, the operations consultant engagement is the starting point. And if the seat you need filled is operational rather than project-scoped, someone owning the day-to-day running of delivery, that is a fractional operations manager.
04 · Pricing
How It Works
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Agency Ops Audit
Two weeks. A written 90-day operations roadmap plus one 60-minute readout call. This is where most engagements begin, and it stands on its own whether or not we continue working together.
$1,500 fixed
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Ongoing Delivery Retainer
10–15 hours per week, 60-day minimum. I run your delivery on an ongoing basis inside your existing tools and processes.
From $3,000/month
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Automations
One repetitive workflow at a time, built in the tools you already use, with a named person checking the output. Start the retainer with 90 days and one automation is built free.
Fixed quote per workflow
Prices are posted because you have never met me and a negotiation at this stage helps neither of us.
05 · Proof
The Record
- 12Years
- 92Completed engagements
- 12,000+Hours delivered
“For nearly 5 years, Monis has been my right-hand as our project manager, expertly handling all aspects of our SEO client work with remarkable skill and dedication… His ability to coordinate our team, manage multiple priorities, and keep everything running smoothly has been nothing short of impressive. I cannot recommend him highly enough.”Marie Ysais, agency owner
“Reliable project managers are easy to find. Project managers who improve operational efficiency, strengthen client relationships, and become a genuine extension of your leadership team are much rarer. Monis is one of those people.”Brandon Swartzendruber, Blue Carrot Solutions
See how this looks in practice on the case studies page.
06 · Fit
Who This Is Not For
Not a fit
- Agencies that want a PM who also sets strategy or directs creative. I coordinate delivery. I do not make the calls about what the work should be.
- Agencies with one or two clients who need a few hours of help. The retainer minimum exists because the overhead of onboarding is not worth it below a certain scale.
- Teams that want someone to manage internal politics rather than delivery mechanics.
07 · Questions
Frequently Asked Questions
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What is included in project management services for an agency?
Intake and scoping, scheduling, resourcing, status communication, risk flagging, retrospectives, and the handoffs between these functions. The specific mix depends on what your agency already handles well and where the gaps are.
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What does it mean to outsource project management, and what stays with my team?
Outsourcing means the coordination layer moves to me. You keep client relationships, strategic direction, and creative decisions. I handle delivery coordination, timelines, resourcing, status reporting, and handoffs. You retain full visibility; you just stop being the one who produces it.
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Do you work in our project management tool or do we have to switch?
I work in what you already use. ClickUp, Asana, Monday.com, Airtable, Notion. I do not require a tool migration as a condition of working together.
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How do you communicate with our clients, if at all?
The default is that I operate behind your brand. You keep the client relationship. If you want me client-facing for status updates or coordination calls, that is a decision you make per client. Most agencies start with me internal and expand from there.
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What does it cost?
Three options. The Agency Ops Audit is $1,500 fixed and takes two weeks. The ongoing retainer starts at $3,000 per month for 10–15 hours per week with a 60-day minimum. Automations are quoted at a fixed price per workflow.
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How many projects or clients can you run at once?
It depends on complexity, but I have managed delivery for multiple clients simultaneously across a five-year engagement. The honest answer is that capacity depends on how structured your delivery already is. The audit will tell you what is realistic for your situation.
Start here
The Agency Ops Audit is $1,500, takes two weeks, and gives you a written roadmap whether or not we continue working together. It is the lowest-risk way to find out if this is the right fit.
Two weeks · a written 90-day operations roadmap · one 60-minute readout call
Monis Ahmed Khan
Delivery operations for marketing agencies · New Delhi, working US hours
Twelve years running project and delivery operations for digital marketing agencies. 92 completed engagements.